University of Chicago: IT Services Summer Internship

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Closing date: March 31, 2026

Job Description: Summer Intern – Information Technology Services 

Company: University of Chicago 

Location: University of Chicago, Chicago, IL 

Modality: In-Person, Hybrid and/or remote

Hours per week: 20 hours

Start Date: June 1, 2026

End Date: August 15, 2026

Job Summary: 

The University of Chicago is seeking enthusiastic and motivated Summer Interns to join our diverse and dynamic technology teams. As a Summer Intern, you will have the opportunity to apply to IT specialties, such as Desktop Support, Academic Technology Solutions (ATS), Information Security, Network Infrastructure or Operations (I&O), and Communication Technology Services. This internship provides a unique chance to gain hands-on experience with cutting-edge technologies and contribute to meaningful projects that support the University’s mission of excellence in education and research.

1. Desktop Support
   Support computer setup, inventory, and event technology across campus.

2. Academic Technology Solutions (ATS)
   Assist with course accessibility, instructional technology, and faculty support.

3. Information Security
   Support security awareness, documentation, and responsible data practices.

4. Network Infrastructure or Operations (I&O)
   Assist with documenting and supporting campus network and voice systems.

5. Communication Technology Services – Technology Writer
   Draft and update technical documentation and knowledge base materials.

Responsibilities and Duties: 

Desktop Support Services:

• Assist with redesigning and organizing the Desktop Support Imaging Room for efficient computer deployment (setup stations, reroute cabling, test connectivity, label/setup, address safety/efficiency).
• Clean and organize the computer storage room, inventory assets, label devices, sort items for reuse/disposal, and stage devices based on status.
• Support inventory of Facilities-managed computers by visiting locations, collecting device details, and maintaining accurate tracking.
• Help the Executive Support team with technology setup during events: Zoom, AV equipment, connectivity checks, and provide onsite technical support.
• Develop skills in hardware setup, inventory management, technical documentation, event tech support, and team troubleshooting.

Academic Technology Solutions: 

• Champion the “Aim for Accessible” Challenge: Promote and support the University’s initiative to improve course accessibility. Collaborate or assist instructors by systematically reviewing course content and fixing accessibility standards.
• Document Remediation: Perform remediation of course materials, converting files (PDFs, PowerPoints, Word docs) into accessible, screen-reader-friendly formats.
• Process Development: Test, document, and refine workflows for converting non-accessible material, helping to establish a standard operating procedure for remediation efforts.
• Quality Assurance: Review Canvas courses and other learning materials for consistency in accessibility features (color contrast, alt-text, heading structures, and captioning).
• Platform Support: Understand and provide support/troubleshooting for academic technology platforms, resolving student issues.
• Resource Creation: Assist in creating guides and documentation to support instructors understand and maintain accessibility standards.
• Needs Assessment: Collect data on common accessibility bottlenecks to help the team improve workflow.

Information Security

• Support periodic access reviews to help verify that access privileges remain generally appropriate and matched roles and responsibilities.
• Assist in the creation of educational materials, such as documentation and short instructional videos to promote security, data, and identity best practices.
• Support documentation efforts by helping organize, update, or streamline security and data-related guidance and reference materials.
• Assist with small research tasks to gather information on best practices in security, privacy, or data handling and summarize key takeaways.
• Contribute to awareness efforts by helping create or refine clear, user-friendly communications on security and responsible data practices.
• Support Awareness Campaigns: Assist in planning, promoting, and executing engaging events, workshops, and digital campaigns for Cybersecurity Awareness Month.
• Content Creation: Develop educational materials such as presentations, emails, infographics, articles, quizzes, and videos to promote cybersecurity best practices.
• Community Engagement: Partner with students, staff, and faculty to foster a security-first culture through outreach, interactive activities, and departmental collaborations.
• Behavioral Change Initiatives: Help design and roll out programs (e.g., phishing simulations, password hygiene campaigns) targeted at changing risky behaviors and reinforcing secure practices.
• Measurement & Analysis: Collect, analyze, and report on metrics related to human risk and awareness program effectiveness; assist in surveys, feedback collection, and data analysis.
• Research & Innovation: Stay informed on industry trends and emerging threats that affect user behavior; suggest new ideas for awareness efforts.
• Team Support: Attend meetings, contribute insights, and support other Information Security Team projects as needed.

Network Infrastructure and Operations

• Help in maintaining networking and voice services that connect University users.
• Help manage tools and services providing reliable and secure computing resources to the University community.
• Document network equipment and data cables on patch panels in various building IT rooms on campus and in the hospital using spreadsheets.
• Take pictures of existing conditions of IT telecommunications rooms.
• Upload spreadsheets into the ITS Plant database.

Communication Technology Services – Technical Writer

• Draft and/or edit documentation and knowledge base articles for several ITS departments
• Review documentation library for expiring or outdated material
• Suggest and draft new documentation
• Help with other writing as needed
• Strong writing and editing skills preferred: please send a technical/process writing sample if you are interested in this position

Required Qualifications and Skills: 

• GPA: 2.5 +
• Currently enrolled in a certificate or degree program in Information Technology, Computer Science, Business Administration, or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Ability to stay focused in remote or hybrid environment.

Preferred Qualifications and Skills: 

• Experience with web development or enterprise systems.
• Proficient with spreadsheets.
• Skilled in organizing information.
• Experienced in managing document repositories and documents.
• Capable of running metrics.
• Competent in compiling and summarizing data.
• Familiarity with cloud computing, data center operations, or collaboration tools.
• Basic familiarity with C++ and Java programming languages.

Benefits: 

• Hands-on experience with a variety of technology platforms and initiatives.
• Mentorship and guidance from experienced professionals.
• Opportunity to contribute to meaningful projects and gain real-world experience.
• Networking opportunities within the University of Chicago’s technology teams.

Disclaimer: 

***We will do our best to place interns in their desired roles, but we have the discretion to match interns with positions based on the best fit for both the intern and the organization based on the skillset of the intern and the needs of the team. 

Before you Apply:

Click here to download a sample resume and cover letter

Resume Template

In place of a cover letter please submit an answer to the essay questions below:

1. Describe a technology-related project or assignment you have worked on during your college studies. What tasks did you help with, and what did you learn from the experience?
2. How do you handle situations when something goes wrong with technology (like computers, software, or devices)? Can you share an example from college where you fixed a technical issue?
3. Choose an industry you are interested in and describe how artificial intelligence (AI) is being used there. What are some good and bad effects you’ve observed or learned about? What ethical questions do you think are important, and what are your ideas about AI’s future in that industry?
4. What do you do to keep up with new trends and news in IT? Are there specific websites, newsletters, social media accounts, or other resources you use to learn more about technology?

Contact the Career Development Department

Contact through Navigate

• Daley College – Lisset Diaz  – on Navigate
• Harold Washington College – Jasmin Dobson OR Ashley Smith – on Navigate
• Kennedy-King College – Ingrid Prioleau Byrd – on Navigate
• Malcolm X College – Darwin Pettis  –  MXC-Careers@ccc.edu
• Olive-Harvey College –  Charlene Haymond-Bussell  –  chaymond-bussell@ccc.edu
• Truman College –  Meredith Gallo-Murphy – mgallo-murphy@ccc.edu
• Wilbur Wright College – Joe Reaves – jreaves@ccc.edu

Application Documents

• Resume (required)
• UChicago Essay Questions

We also suggest that you contact the Career Development Department at your campus for assistance with your résumé, cover letter or interviewing workshops:

How to Apply:

1. 1. Review this job description
   2. Update your Resume and Essay Questions(listed above)
   3. Click the link below to Apply
   4. After completing the application link, your resume and cover letter will be screened by CCC to determine IF you meet the requirements for the position.
   5. CCC will communicate with you if you are moved forward in the process so you can continue the process with the employer.