Illinois Tollway – Lane Analytics Specialist Apprenticeship

Website Illinois Tollway
Job Title: Lane Analytics Specialist Apprentice
Business Area: Electronics, Transportation, Business Analytics
Pay: $50,000/yr
Location: 2700 Ogden Ave, Downers Grove, IL 60515
Modality: On Site
Company Description:
The Illinois Tollway is an administrative agency of the U.S. state of Illinois charged with building, operating, and maintaining toll roads in the state. 1,200+ employees work at the Tollway in 16 different departments. Headquarters are located at 2700 Ogden Ave, Downers Grove, IL 60515.
Apprenticeship Description:
The Lane Analytics Specialist will provide essential support to the Senior Manager in monitoring and analytically interpret statistically based tolling lane performance. This role involves reviewing daily lane related reports, monitoring lane performance trends, flagging equipment failures, and tracking the effectiveness of corrective actions conducted. Additional roles include investigating customer complaints related to lane performance and participating in various Business Systems and Tollway projects.
Key Responsibilities:
- Assist the Senior Manager in overseeing tolling technology equipment.
- Ensure adherence to project schedules, and quality standards.
- Monitor and analyze lane performances.
- Review and comment on lane reports.
- Collaborate with various entities, i.e. Engineering, Contractors, Lane Integrator, Back Office Support to ensure tolling technologies are integrated seamlessly from roadway infrastructure to the back office.
Identify and address potential conflicts that may impact the tolling system. - Assist in preparing and maintaining project documentation such as project plans, schedules, risk assessments, and status reports.
- Compile and present regular updates on lane performances, risks, and any changes.
Education:
Associate’s degree, preferably in Electronics, Transportation, Business Analytics, or a related field.
Experience:
1-5 years of experience in business analytics.
Experience with tolling technologies, Business Analytics, or roadway infrastructure is a plus.
Technical Skills:
- Some knowledge in electronics
- Knowledge in Statistics
- Some ability to review and interpret engineering plans, design documents, and blueprints.
- Proficient MS Office Suite (Word, Excel, PowerPoint).
Other Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Analytical thinking and problem-solving ability.
Key Competencies:
- Strong attention to detail, particularly in reviewing analytical trends
- Ability to work under pressure and meet deadlines.
- Flexibility to adapt to changing project requirements.
- Effective teamwork and collaboration skills.
Working Conditions:
- Office-based with travel to project sites.
- Involve site inspections and working outdoors for extended periods.
More Information, visit: https://www.illinoistollway.com/about/careers
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